973-287-5106 (2024)

FAQs

How do I contact PowerXL customer service? ›

If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5106.

To purchase other accessories for your product, call customer service a 973-287-5106.

The PowerXL Vortex Air Fryer uses Turbo Cyclonic Air Circulation in combination with an Interior Vortex Wall built into the cooking chamber to promote consistent, even air flow. The result is maximum crisping on all sides, not soggy or half-crisp results. Tristar Products, Inc.

PowerXL Air Fryer Lawsuit. About 319,000 PowerXL Dual-Basket Air Fryers were recalled after 3 people were burned when the connector broke between the two baskets.

Visit the online service website at www.prodprotect.com/powerxl, or call toll-free 1-800-577-1557, for general warranty service. If you need parts or accessories, please call 1-800-738-0245.

The PowerXL™ Duo NutriSealer™ Vacuum Sealer is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required.

The PowerXL™ Vortex Classic Air Fryer is covered by a 90-day money-back guarantee.

Your satisfaction is our main goal. If you decide that you don't love our product, your order is covered by our 90-day Money Back Guarantee which starts the day your product is delivered. You have 90 days to return or replace your product. Proof of purchase is required.

I am happy with the product it works good and looks nice. Very easy to use,nice and quiet. I spent a little extra on this and glad I did. If you are trying to choose between this one and another one, this one is well worth every penny.

How do I contact PowerXL? ›

You can call customer service at 973-287-5106 or email empowercustomerservice@spectrumbrands.com for any additional questions.

The PowerXL Maxx excels at delivering crispy, nicely cooked food in a fraction of the time it would take in your oven. And compared to other air fryers we've evaluated, it does a better job at cooking foods that aren't in a single layer. This means you can save time and make more in one cooking cycle.

This recall involves Insignia Air Fryers and Insignia Air Fryer Ovens, model numbers NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, NS-AF10DBK2, and NS-AF10DSS2. The brand name INSIGNIA is on the top or front of each unit.

The PowerXL™ Vortex Classic Air Fryer is covered by a 90-day money-back guarantee.

Your satisfaction is our main goal. If you decide that you don't love our product, your order is covered by our 90-day Money Back Guarantee which starts the day your product is delivered. You have 90 days to return or replace your product. Proof of purchase is required.

What do I do if the Unit shuts off while cooking? As a safety feature, the PowerXL™ Vortex Air Fryer has an Auto Shut-Off device that prevents damage from overheating. Remove the Basket and set it on a heat-resistant surface. Allow the Unit to cool down.